The Net Promoter Score (NPS) is an international management tool, developed by Harvard University, that is used to gauge the loyalty of a firm's customer relationships.
NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric, along with hundreds of thousands of companies worldwide.
NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric, along with hundreds of thousands of companies worldwide.
Every Ray White customer is asked this one question.
This single question is then used to independently calculate a company's NPS rating.
Every survey is handled independently from Ray White Leaders Group, by a third party NPS specialist organisation, to ensure it's integrity and full transparency. Ray White Leaders Group are unable to remove or modify a survey result once submitted.