Katie Underwood - Wellington City Office
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Purchaser - Hapua Street Hataitai
This customer ranked Katie 10/10
Katie understood our needs from the very first conversation. She expertly guided us through the entire process, from initial engagement to the sale, ensuring a seamless and highly professional experience. We are grateful for her exceptional service and professionalism. Highly recommend!
Vendor - Raroa Road Kelburn
This customer ranked Katie 10/10
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Vendor - View Road Houghton Bay
This customer ranked Katie 10/10
Katie knew what she was doing and kept it simple and clear as to what needed to be done to sell the property. Katie then helped get the buyer across the line and kept up constant communication with them and me as to what happening. I appreciated Katie's honesty and advice.
Vendor - Argentine Avenue Miramar
This customer ranked Katie 9/10
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Purchaser - Argentine Avenue Miramar
This customer ranked Katie 10/10
Katie was generous with her time and made a difference when it came to making a difficult sale.
Vendor - Heaton Terrace Brooklyn
This customer ranked Katie 10/10
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Vendor - Highbury Road Highbury
This customer ranked Katie 10/10
Katie was great to deal with. Kept in touch well. We felt that she was honest and being straight up with us. She also gave us some good advice when we were looking and actively reached out to share properties that might suit us.
Purchaser - Oak Park Avenue Te Aro
This customer ranked Katie 10/10
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Vendor - Karori Road Karori
This customer ranked Katie 9/10
Katie really makes you feel looked after - she listens, keeps you in the loop, and her experience and knowledge of the area means you feel in safe hands.
Vendor - The Terrace Wellington Central
This customer ranked Katie 10/10
Katie was extremely helpful, very professional, approachable, willing and friendly
Vendor - Madras Street Khandallah
This customer ranked Katie 10/10
Katie was helpful, enthusiastic and had a great sense of humour. She was clear and respectful. We had a great experience with her.
Purchaser - Winston Street Crofton Downs
This customer ranked Katie 10/10
I met Katie four years ago when she had an apartment for sale I offered on. I lost out on that apartment, but Katie was very supportive at the time. She kept in touch through her usual marketing emails, so when I wanted to sell my apartment I asked for her help. She remembered me and we immediately struck up the same rapport I had enjoyed with her when we had been in touch for the offer process. We worked together on my apartment sale for several months. Throughout the entire process I felt that Katie was open and honest with me, kept me informed, was honest with prospective buyers and always kept my best interests in focus. She has gone way beyond my expectations of what a real estate agent would do - she's just so marvellous. I have been out of Wellington (internationally) for the entire process, which Katie has never represented as an impediment for our working together. In fact, she has gone out of her way several times to help me achieve some things I couldn't have done without her - being out of town. The sales process has been significantly drawn out, but Katie has maintained her positivity and level of energy with me throughout the period. I really do recommend her to anyone who is thinking of selling their property. You won't go wrong with Katie.
Vendor - Abel Smith Street Aro Valley
This customer ranked Katie 10/10
Katie worked very hard during the last few difficult weeks to sell my house. Always kept me up to date with what was happening and always with a smile and cheerful response.
Vendor - Winston Street Crofton Downs
This customer ranked Katie 10/10
Katie Underwood was just lovely (we do have things in common e.g Zelandia).
Vendor - Orissa Crescent Broadmeadows
This customer ranked Katie 10/10
Katie was great to deal with and very helpful in finding solutions with purchasing a company share property which can be quite complex
Purchaser - The Terrace Wellington
This customer ranked Katie 10/10
We were impressed with Katie's communications, she was very obliging. Nothing was too much trouble. Very knowledgeable. Her experience with Body Corp was excellent and made the transfer very smooth.
Vendor - The Terrace Wellington
This customer ranked Katie 10/10
Katie was intelligent, creative, quick witted, thorough, hard working, and sensitive to her clients needs, and thoroughly professional.
Vendor - Marion Street, Te Aro
This customer ranked Katie 10/10
Always prompt with responses and had good knowledge about company share purchases.
Purchaser - Heaton Terrace Brooklyn
This customer ranked Katie 10/10
Katie was a pleasure to deal with. She was professional, very helpful and really knows her stuff. I enjoyed her bubbly personality and the fun she brought to our interactions. I would definitely recommend her to anyone.
Purchaser - The Terrace Wellington Central
This customer ranked Katie 10/10
Katie was very responsive and helpful to my questions, and provided very clear direction throughout the process.
Purchaser - Queen Street, Mount Victoria
This customer ranked Katie 10/10
Good and timely updates, clearly followed up all leads. No over hype and a very satisfactory result.
Vendor - Queen Street, Mount Victoria
This customer ranked Katie 10/10
Katie was very organised and dealt with all matters promptly and efficiently She e was personable and friendly.
Vendor - Marion Street, Te Aro
This customer ranked Katie 8/10
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Vendor - South karori Road, South Karori
This customer ranked Katie 8/10
I really enjoyed dealing with Katie for this purchase. I would definitely recommend her to anybody else and would certainly deal with her again myself.
Purchaser - Boulcott Street, Te Aro
This customer ranked Katie 10/10
Katie was simply, superb. She set our expectations and then exceeded them. Going above and beyond over and over. If we could give her an 11 we would. I would recommend her to anyone.
Vendor - Marion Street, Te Aro
This customer ranked Katie 10/10
Katies enthusiasm and fun loving manner made it very easy for us to entrust the selling into her hands.We were well informed of progress at all times and our questions were answered promptly. We wish her the very best .
Vendor - Broadway, Mirmar
This customer ranked Katie 10/10
Katy was genuine and responded promptly to all correspondence.
Purchaser - Aparima Avenue, Miramar
This customer ranked Katie 10/10
Katie went above and beyond to help us out getting into our new home. She was friendly, professional and answered all the 101 questions we had! I would definitely recommend her to others!
Purchaser - Kemp Street, Kilbirnie
This customer ranked Katie 10/10
We were super happy working with Katie and we have no hesitation in recommending her to buyers or sellers. Her engagement with us during the sale process was amazing and was significantly greater than a previous experience with another agency.
Vendor - Marion Street, Te Aro
This customer ranked Katie 10/10
Super helpful in answering all of my questions, and the (sometimes inane) questions from buyers! Efficient communication helped through the whole process and she was so excited to sell my property!
Vendor- Oak Park Ave, Te Aro
This customer ranked Katie 10/10
She was fantastic. A really first class agent
Purchaser - Marion Street, Te Aro
This customer ranked Katie 10/10
Katie really helped make the whole process feel easy - I was buying a company share apartment which is a bit more complicated than a typical buy, but she approached the whole thing with a warmth and ease that was instantly reassuring, and her communication was always prompt, clear, and complete. She also clearly knew the building and residents well, which meant the getting Director approval part of the sale felt so much less stressful. Just all-round awesome to deal with.
Purchaser - The Terrace, Te Aro
This customer ranked Katie 10/10
Very friendly and approachable. Made the experience much less stressful, really liked working with Katie.
Purchaser - Mitchell Street, Brooklyn
This customer ranked Katie 10/10
The marketing of our apartment was just about to begin - late March - when lockdown made open homes impossible. Nevertheless, Katie did what marketing she could do via internet. As soon as she could, she started open homes and private showings. Katie kept us informed as potential buyers were shown the apartment. Despite having persuaded us in July that perhaps our initial expectations as to selling price may have been too high, nevertheless she achieved for us a sale price only a little less than the initial advertised price.
Vendor - The Terrace, Te Aro
This customer ranked Katie 10/10
Katie was a superb agent to deal with. She was very “real” and engaged with the sales process, helping to stage the house for sale and getting a superb sales result for us. Her communication was timely and accurate and I wouldn’t hesitate to recommend her to anyone. A++++
Vendor - Mitchell Street, Brooklyn
This customer ranked Katie 10/10
Katie was lovely to deal, very helpful and understanding about my circumstances
Vendor - Queens Drive, Lyall Bay
This customer ranked Katie 9/10
Katie was great guiding us through this period
Vendor - Winston Street, Crofton Downs
This customer ranked Katie 10/10
Very responsive, great detail when answering questions.
Vendor - Winston Street, Crofton Downs
This customer ranked Katie 10/10
Very knowledgeable about our property type and pragmatic. Very clear reports.
Vendor - William Street, Hataitai
This customer ranked Katie 10/10
Katie worked very hard to keep us informed throughout the process of selling our much loved family home of nearly 60 years. She was always available (by phone, text or email) to answer questions or to explain aspects of the sale process including what was expected of us at every stage.
Vendor - Winston Street, Crofton Downs
This customer ranked Katie 10/10
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Vendor - Cuba Street, Te Aro
This customer ranked Katie 9/10
I felt Katie was great when it came to feedback and answered all my questions promptly. She did everything she could to make this process as easy as she could for me. Katie was recommended to me by someone else and I would have no problem to recommend her if asked.
Vendor - Glenmore Street, Kelburn
This customer ranked Katie 10/10
Katie sold my apartment very quickly and considering it was not a great property she did extremely well.
Vendor - Boulcott Street, Te Aro
This customer ranked Katie 10/10
She was very helpful and accommodating. Found out all the information I required nothing was a problem for her.
Purchaser - Karori Road, Karori Central
This customer ranked Katie 10/10
She very much kept me in the loop as to what was going on which I appreciated.
Vendor - Karori Road, Karori Central
This customer ranked Katie 9/10
Katie was so fantastic in helping me get into my first home. She was helpful, professional, friendly and open.
Purchaser - Willis Street, Wellington Central
This customer ranked Katie 10/10
Your enthusiasm right from the start; your careful guidance through all stages of the process; your clear professionalism; and not least your friendliness, was very much appreciated by us.
Vendor - Grant Road, Thorndon
This customer ranked Katie 10/10
Katie was attentive, helpful and supportive to me as a first home buyer.
Purchaser - The Terrace, Wellington
This customer ranked Katie 10/10
Katie went above and beyond to make the process as a first home buyer easy. She was readily accessible whenever I had questions, used her initiative on matters I wasn't sure on and was transparent on progress and processes.
Purchaser - Hobson Street, Thorndon
This customer ranked Katie 10/10
presentation of the the flat was paramount to selling and achieving a good price. was very impressed .
Vendor - The Terrace, Wellington
This customer ranked Katie 10/10
Katie kept good communication over the complete process
Purchaser - Langwell Place, Papakowhai
This customer ranked Katie 10/10
Katie is very informed and very friendly. She was happy to take calls and answer questions whenever and nothing seemed too much trouble for her. Next time I am in the market to buy or sell, I will certainly seek out Katie first. Plus, she loves chocolate! Proves she’s a wonderful and a competent person!
Purchaser - Futuna Close, Karori
This customer ranked Katie 10/10
Katie is so easy to deal with and communicates really well. We always know what is going on during the sales process, so there are no surprises. Katie is great at problem solving and has great contacts around town to provide solutions at short notice.
Vendor, Ohiro Road, Brooklyn
This customer ranked Katie 10/10
She was always accessible if I needed queries answered and didn’t seem to mind how banal they were. Katie guided me through every step and made the whole process relatively easy and stress free.
Vendor - Pembroke Road, Wilton
This customer ranked Katie 10/10
She was lovely to deal with and extremely competent and supportive.
Vendor - Langwell Place, Papakowhai
This customer ranked Katie 9/10
Katie was readily available, professional and very helpful
Purchaser - Ohiro Road, Brooklyn
This customer ranked Katie 10/10
Friendly outgoing, knowledgeable and proactive. Made the whole transaction easy, we felt in control and everything was transparent.
Purchaser - Abel Smith Street, Te Aro
This customer ranked Katie 10/10
Katie was very personable and quick to respond to queries. She easily related to me and we had no issues at all.
Purchaser - Karepa Street, Brooklyn
This customer ranked Katie 9/10
Katie was incredibly helpful and professional towards us at all times, and was most happy to field any questions we had. She also managed to engage us on a personal level through her conversation and understanding of our individual situation which was excellent. Thank you so much!
Purchaser - Liardet Street, Vogeltown
This customer ranked Katie 10/10
Katie was easy to communicate with, always available and obliging, and answered all of our questions. She was proactive in making sure we understood all aspects of the sale process. She was great at making small changes to the house "dressing" to make the place look good. We appreciated the smooth process and how Katie handled the complete sale.
Vendor - Liardet Street, Vogeltown
This customer ranked Katie 10/10
From the moment she got in touch until the sale went unconditional she's been charming, efficient, knowledgeable, and very easy to deal with. She's a star.
Vendor - Palm Grove, Berhampore
This customer ranked Katie 10/10
Very friendly,helpful and efficient
Vendor - Ohiro Road, Brooklyn
This customer ranked Katie 10/10
Katie was great and got answers to queries quickly and made the whole process easy for me which was greatly appreciated.
Purchaser - Ohiro Road, Brooklyn
This customer ranked Katie 10/10
She answered every query we had. Was an amazing communicator. Was also so friendly even when im sure we must have driven her crazy.
Purchaser - Ohiro Road, Brooklyn
This customer ranked Katie 10/10
Katie went the extra mile to keep us informed of everything. She would come out to Kapiti whenever we were unable to come into town to sign papers etc. Nothing was too much for her. She was very friendly and approachable but also very professional.
Vendor - Ohiro Road, Brooklyn
This customer ranked Katie 10/10
Katie led us through the sales process letting us make decisions based on well explained options. She reported progress and feedback regularly to keep us up to date and so there were no surprises. Fantastic result, we are so thrilled.
Vendor - Pirie Street, Mount Victoria
This customer ranked Katie 10/10
Katie was an excellent and committed agent. She had a full understanding of the apartment being sold and developed effective strategies for selling it. I would recommend Katie to sell any property but she is especially effective at selling hard-to-sell properties. Katie will never give up until the property is sold. Thanks a lot Katie.
Vendor - Boulcott Street, Te Aro
This customer ranked Katie 10/10
Katie went out of her way to accommodate pre-purchase viewing times and got a great sale result for the vendor
Purchaser - Palm Grove, Berhampore
This customer ranked Katie 9/10
Katie has done a great job marketing my apartment. She has explained in details the entire process and has kept me informed all the time about the progress at each stage. I am happy to have engaged her and would highly recommend her in future.
Vendor - Palm Grove, Berhampore
This customer ranked Katie 9/10
Professional, easy, stressless experience. Whilst acknowledging she was working for the vendor, happy with the relationship she formed with us.
Purchaser - Moxham Avenue, Hataitai
This customer ranked Katie 10/10